jilione Privacy Policy

01 Who We Are

This Privacy Policy is issued by jilione ("jilione," "we," "us," or "our"), the operator of the online gaming platform accessible at https://jilione.net (the "Platform"). jilione is committed to protecting the privacy and personal data of all individuals who register, visit, or interact with the Platform, including players based in Metro Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippine archipelago.

This Privacy Policy describes how jilione collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform and all related services. It also describes your rights under applicable Philippine data protection law and explains how you may exercise those rights.

By registering an account on jilione, accessing the Platform, or otherwise interacting with jilione's services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. This Policy is incorporated into and forms part of jilione's Terms & Conditions.

02 Data We Collect

jilione collects personal data that is necessary to provide a secure, compliant, and enjoyable gaming experience. The categories of personal data we collect are outlined below.

2.1 Registration & Identity Data

When you create a jilione account, we collect the following information:

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Residential address within the Philippines
• Email address and mobile number
• Username and encrypted account password
• Government-issued ID details submitted during KYC verification (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license)

2.2 Financial & Transaction Data

To process deposits and withdrawals in Philippine Peso (PHP), jilione collects:

• Payment method details (e.g., GCash account reference, PayMaya account reference, BPI, BDO, or Metrobank account identifiers)
• Transaction amounts, dates, and reference numbers
• Deposit and withdrawal history associated with your jilione account
• Proof of payment method ownership documents where required for verification

2.3 Usage & Technical Data

When you access or use the jilione Platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, games played, session duration, and navigation patterns
• Referral source and search terms used to reach the Platform
• Error logs and technical diagnostic data

2.4 Communication Data

If you contact jilione's customer support team via live chat or email, we retain records of those communications, including any attachments, to enable us to respond to your query and to maintain a service history for quality assurance purposes.

03 How We Use Your Data

jilione uses the personal data we collect for the following purposes, all of which are necessary either to deliver the jilione service, comply with our legal and regulatory obligations, or protect the integrity of the Platform:

• Account Management: To create, maintain, and secure your jilione player account, including processing your registration and managing your login credentials.
• Identity & Age Verification: To verify that you meet the 21+ age requirement and to conduct Know Your Customer (KYC) checks required by applicable Philippine regulations.
• Payment Processing: To process deposits and withdrawals in PHP via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
• Regulatory Compliance: To meet our obligations under Philippine law, including anti-money laundering (AML) requirements under Republic Act No. 9160 and its amendments, and any directives from relevant regulatory bodies.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, collusion, and other prohibited conduct on the Platform.
• Customer Support: To respond to your queries, complaints, and service requests promptly and effectively.
• Platform Improvement: To analyze aggregate usage data and improve the features, performance, and user experience of the jilione Platform.
• Responsible Gaming: To monitor gaming behavior and identify players who may benefit from responsible gaming tools, including deposit limits, session reminders, and self-exclusion options.
• Service Communications: To send you transactional notifications related to your account, such as deposit confirmations, withdrawal approvals, and security alerts.

04 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), jilione processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contractual obligations to you under the jilione Terms & Conditions — for example, creating your account, processing your transactions, and delivering gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering legislation, gaming regulations, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for jilione's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your data protection rights.
• Consent: Where jilione relies on your consent as the legal basis for processing (for example, in relation to optional promotional communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

05 Data Sharing & Disclosure

jilione does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

5.1 Payment Service Providers

To process your deposits and withdrawals in PHP, jilione shares relevant financial data with licensed payment service providers, including GCash, PayMaya, BPI, BDO, and Metrobank. These providers process your data solely for the purpose of completing your requested transaction and are bound by their own privacy obligations under Philippine law.

5.2 Identity Verification Partners

jilione may engage third-party KYC and identity verification service providers to assist with age and identity checks. Such providers access only the data necessary to conduct the specific verification task and are contractually prohibited from using your data for any other purpose.

5.3 Regulatory Authorities

jilione may be required to disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where required by applicable law, court order, or regulatory directive. Such disclosures are made in good faith and in compliance with applicable legal requirements.

5.4 Platform Service Providers

jilione engages trusted technology and operational service providers — including cloud hosting providers, cybersecurity firms, and customer support software providers — who process personal data on jilione's behalf and under jilione's instructions. All such providers are required to implement appropriate technical and organizational security measures and to process data only in accordance with jilione's instructions.

06 Cookies & Tracking Technologies

The jilione Platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session, and analyze Platform performance. A "cookie" is a small text file placed on your device when you visit a website.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of the jilione Platform, including maintaining your login session and ensuring security. You cannot opt out of these cookies while using the Platform.
• Performance & Analytics Cookies: These cookies help jilione understand how players use the Platform by collecting aggregate, anonymized data about page visits and navigation patterns. This data is used solely to improve Platform performance.
• Functional Cookies: These cookies remember your preferences — such as your preferred language or display settings — to provide a more personalized experience on the jilione Platform.

6.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You may choose to block or delete cookies at any time; however, please note that disabling strictly necessary cookies may impair the functionality of the jilione Platform, including your ability to log in and maintain a gaming session.

jilione does not use cookies to serve third-party advertising or to track your activity on websites unrelated to the jilione Platform.

07 Data Retention

jilione retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, and in compliance with applicable Philippine legal and regulatory retention requirements.

Specifically:

• Active Account Data: Personal data associated with an active jilione account is retained for the duration of your account's existence and for a minimum period of five (5) years following account closure, in accordance with Philippine AML and gaming record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by applicable Philippine law.
• KYC Documents: Identity verification documents are retained for the period required by applicable regulatory obligations, which is generally five (5) years from the date of verification or account closure, whichever is later.
• Support Communications: Customer support records are retained for a period of two (2) years from the date of the last interaction, or longer where required for ongoing dispute resolution.
• Technical & Usage Data: Anonymized or aggregated usage data may be retained indefinitely for statistical and platform improvement purposes, as it no longer constitutes personal data once anonymized.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jilione's internal data disposal procedures.

08 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilione:

• Right to Be Informed: You have the right to be informed about how jilione collects and processes your personal data — which is the primary purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data jilione holds about you, as well as information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data that jilione holds about you. You may update certain account details directly through your jilione account settings.
• Right to Erasure: You have the right to request deletion of your personal data, subject to jilione's legal and regulatory retention obligations. Where jilione is required by law to retain certain data, it will inform you of this limitation.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
• Right to Object: You have the right to object to jilione's processing of your personal data where such processing is based on legitimate interests, and your individual rights and freedoms override those interests.
• Right to Withdraw Consent: Where jilione processes your data on the basis of your consent, you may withdraw that consent at any time by contacting jilione support or adjusting your account preferences. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, please contact the jilione Data Protection Officer using the contact details provided in Section 12 of this Privacy Policy. jilione will respond to all data subject requests within thirty (30) days of receipt, in accordance with the timelines prescribed by the National Privacy Commission.

09 Data Security

jilione implements a comprehensive suite of technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-Bit SSL Encryption: All data transmitted between your browser and the jilione Platform is encrypted using industry-standard 256-bit SSL/TLS protocols, ensuring that your personal and financial information cannot be intercepted in transit.
• Access Controls: Access to personal data within jilione's internal systems is restricted to authorized personnel on a strict need-to-know basis. All internal access is subject to role-based permissions and audit logging.
• Password Security: Account passwords are stored in encrypted form using industry-standard hashing algorithms. jilione does not store or have access to your account password in plain text.
• Secure Data Centers: Player data is stored on servers located in secure data centers with physical access controls, environmental monitoring, and redundant backup systems.
• Regular Security Audits: jilione conducts regular internal security reviews and engages third-party security specialists to perform periodic vulnerability assessments and penetration testing of the Platform.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, jilione will notify the National Privacy Commission and affected data subjects in accordance with the timelines prescribed by Philippine data protection law.

While jilione takes reasonable and industry-standard steps to protect your personal data, no method of electronic transmission or storage is completely secure. jilione cannot guarantee absolute security of data transmitted over the internet, and players are encouraged to maintain the security of their own account credentials.

10 Children & Minors

The jilione Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations applicable to online casino-style gaming. jilione does not knowingly collect personal data from individuals under the age of 21.

Age verification is a mandatory step in the jilione registration process. Any account found to belong to an individual under the age of 21 will be immediately suspended or permanently closed, all associated balances will be forfeited, and any personal data collected in connection with that account will be securely deleted in accordance with applicable law.

If you believe that jilione has inadvertently collected personal data from a person under the age of 21, please contact the jilione Data Protection Officer immediately using the contact details in Section 12 of this Privacy Policy so that appropriate action can be taken without delay.

11 Updates to This Privacy Policy

jilione reserves the right to update, amend, or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or the operational requirements of the jilione Platform. All revisions will be posted to this page with an updated "Last Updated" date.

Where jilione considers a change to be materially significant — for example, where we begin processing a new category of personal data or sharing data with a new category of third party — we will provide notice of the change via email to the address associated with your registered jilione account, or via a prominent notice on the Platform, prior to the change taking effect.

Your continued use of the jilione Platform following the posting of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not agree with any changes to this Privacy Policy, you must cease using the Platform and may request closure of your account.

We encourage all jilione players to review this Privacy Policy periodically to remain informed about how we protect their personal data. The most current version of this Privacy Policy is always available on this page.

12 Contact & Data Protection Officer

jilione has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and with applicable Philippine data protection law. If you have any questions, concerns, or requests regarding this Privacy Policy or jilione's data processing practices, you may contact the jilione DPO using the details below.

All communications regarding data privacy matters should be addressed to the jilione Data Protection Officer. Please note that the email address below is displayed as plain text only and is not a clickable link:

If you are unsatisfied with jilione's response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Philippine Data Privacy Act of 2012.